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Report a Security Issue

At KTC, we take security and privacy seriously. When you find a problem, even a security problem, please be sure to report it to us.
To report a security issue, use one of the following options:
To report a security vulnerability on KTC Retail services or products:
Submit the details of your findings through the web form:Security Vulnerability Reporting Webpage
If you think you may have been contacted by a fraudulent source offering employment on behalf of KTC, send an email to zengy@ktc.cn.
If you think you may have received a suspicious or fraudulent correspondence claiming to be from KTC, we recommend that you report it. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information. For tips to determine whether a communication you received is from KTC, visit Identifying Whether an Email, Phone Call, Text Message, or Webpage is from KTC.